CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
This was my first time transporting a puppy cross-country, and my first time using Citizenshipper, and doing your due diligence pulls up tons and tons of scam warnings and horror stories.....so I really, really lucked out in finding the ladies at Y2K! Liz answered all of my questions and made sure I was informed about every step of the process even before Meredith picked up our boy! During the trip, Meredith sent plenty of photos and updates and took great, great care of him! It was a nerve-wracking couple of days, and Y2K made it easy to trust them and know that our puppy was in safe hands!
Tom is absolutely wonderful. He drove my sweet pup a little over 18 hours to me! I wouldnāt recommend anyone else!!
Samantha and her husband provided an outstanding overall experience. They were reliable, compassionate with our dog, and professional in every way. We would definitely utilize her pet delivery service again if the need arises
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
They did a great job. Being new to this platform I had lots of questions but overall the job got done.
Good comms but didnāt appear to feed my dog (sent w 12 cans of food and there were 12 cans upon arrival) or give him water (super thirsty upon arrivalā¦and he usually doesnāt like water)
We couldnāt have asked for a better experience! James took great care of our animals! He communicated at every step, sent pics and videos, and got them to us very quickly. I was very nervous about the process, as our animals have always been with us, but after the first conversation with him, I knew we were in good hands. It allowed us to take some stress off of our WA to FL moveā¦which was much needed and greatly appreciated. If you are on the fence about it, I highly recommend trusting the process-you will be glad you did! He will care for your fur babies like they were his own. A huge Thank you, James!
I had a great experience, I hired another shipping company because it was the cheapest option and ended up wasting a week getting the run around so i was in a pinch to get the car picked up the next day and state by state came through and i had the car the next night, just some advice for first timers, money talks pay the extra and you will get transport booked a lot faster.
A+ highly recommend and I will definitely will use again. Thanks again
Danny and Dwayne are highly professional and understand customer service and the importance of communication and respect for there customers- East Lansing Mi to Boynton Beach FL- (Dakota enjoyed the ride)
Absolutely amazing experience. She was so lovely with our Goldendoodle, Bailey. We were kept in the loop the whole trip. Will definitely use again. Thank you!!!
Lovely couple. They genuinely love pets. My two cats rode well without much fuss.h
Driver was a nice guy and delivered our pup safely.
They were very friendly and took really good care of my puppy. They kept in contact with me throughout the trip by sending pictures and sending GPS coordinates. I would highly recommend this company.
Juan and Rulana are tough, wise, loving and very skilled at this business. It is not a simple endeavor to safely and skillfully transport pets across states and even across the country, like they do. I am totally in awe of their fortitude and acumen in navigating the endless situations and obstacles that can and do present. They are worth their weight in Gold. With long-term professional driving experience and dog whispering skills, you can't beat this duo. I was soooo nervous because my dogs have never been in a crate or been transported like this, and 2 of mine are challenging shelter babies, but it was so much better than driving the long distance and navigating rest stops and hotels (especially if you have more than 2 dogs (I have 4)) So, save the driving, pare down on what you need to move, ship those items and buy a cheap plane ticket to your destination. Rulana and Juan will safely get your doggies (or any animal) to you. They sent me amazing videos of the dog-parks where they stopped along the way and I could see how happy my doggies were and how much they had come, in such a short time, to have affection for Juan and Rulana. It's never an ideal situation to move pets, but if you have to do it, you should hire them.
MJ is a true professional with Great integrity and I kind and loving š„° person and went way and beyond with pictures and videos and updates! Thank you š MJ