CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Very nice people they took care of my fur baby
Denny was super nice and professional He let us to follow him by life360 and its was great he always sent photos and let us know how he’s doing Very recommend and reliable
BriAnna was amazing! This was our first time using a service like this. She was very responsive and answered all of my questions and honored all of my requests. She communicated her timing and eta very well. We followed her on life360 which was great. I would definitely use her again . Your pet will be in great hands! Thanks again BriAnna!
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Amazing service and came early!
This was a wonderful experience -- Mama Bear's Transport kept us informed the entire way! Would totally recommend them!!!
JoDee was a pleasure to work with! She kept me updated and informed even when there was a delay in her flights. She took wonderful care of our puppy!
Samantha was amazing! She sent me updates and pictures everyday and when my dog got to her destination, she tried to jump back in the car which shows you how comfortable she became with Samantha. I highly recommend!
Moved my things from Florida to Michigan without any issues. Communicated well, and all of my things were moved safely
This service was above and beyond what I had expected. Risa bonded with Jersey and Everest just minutes after they met. They were relaxed on the entire trip. I would give 11 stars if I could.
This company was booked they contacted me than out of no where Ghosted me I mean no communication their was no misunderstanding just disappeared i would not recommend the professionalism of this company is none existent
Jodee did a great job. Would hire her again without question.
On a scale of 1 to 10 with 10 being excellent. Tim from Gentel-Pet Transfer was a 100. He was amazing with my new tiny Pomeranian fur baby. He doesn't answer the phone while driving, which is a great safety while driving to keep both him and your precious boundle of joy safe. I would pick him everytime if needed again. Just give him time to poll over and text or answer the phone cause he follows the law and won't put safty at risk. Hes friendly, and goes out the way to make sure your package is delivered perfect. He also will give you up to date progress with pictures throught out the delivery process. When he picked up my fur baby he let me know anything that was concerning or looked like a problem and updated me all the wax with locations and ETA. It lessoned my worry since I had just used the service for the first time he made it very, very stress-free.
Theresa and Travis were fantastic with our anxious, socially snobby, and high maintenance 85 lb. black lab. They're great communicators and it was very much appreciated. Thank you!
Did what they said they would do, on time.
Couldn't have been any happier! If you're having doubts and unsure of who is trustworthy, please go with them! They comforted me every step of the way. My little doggy made it safe and sound and around the time they provided me. My dog was picked up directly from the breeder and came straight to me. I would most certainty book with them again and again!