Defense Supply Center Richmond pet relocation service

Reginald

Being in the military. I had no idea were to look for sending my pup to my parents house when I had something pop up and I had to leave for an extended time. My Chief (E-9) give me this site when I explained my situation to him. I give it a go and Paws Door 2 Door Express is hands down the best company to go with! They 100% understand my situation and showed up on time and got my pup across the country in a timely and fast manner! They understood what was happening and my dog arrived safely and fast to my parents house within 3 days. I have took the drive myself a couple of times before and I knew it is not a easy and fast drive. I will always 100% recommend this company to all my military vets and friends if they have to send their animals anywhere. Driver was highly professional. 10/10 would do it again.

Molli Ansberry

So overall, super positive review for Tonya and her helper, Mike. She was so incredibly accommodating on a super short-notice cross-country move. She actually ended up moving our belongings out of our previous apartment all on her own--she didn't have a helper for that part of it. It was my first military move, and I didn't know all of the details the military needed for their paperwork; Tonya was actually able to provide some insight on what to expect and what might help the process easier. She's incredibly thorough with everything she does, from paperwork to discussing details. She kept me updated as she moved, drove, and even sent pictures. She's personable and chatty, and even took the time out of her *very* busy schedule to drive an hour one-way to meet us in person before moving our belongings. Incredible woman, and she really does know her stuff. Her experience shows through in her process and the precautions she takes, both concerning the mechanics of moving and also with concerns to COVID safety measures. The *only* thing I'd advise others of is to give Tonya the patience and flexibility she shows you. She deserves at least that much. She went to incredible lengths to make sure we got our things into our home as soon as possible--and I mean *incredible* lengths. After an entire day of moving, she still made the trip down on a late Saturday night to ensure we had a bed to sleep on after sleeping on the floor for two weeks with our infant son. She stays busy through her day with her business and taking care of her own daughter, and thus timing isn't always spot on because each move is different. She took great care of our things and she'll make sure to take care of you too.